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Blow the Whistle

A whistleblower is a person who exposes or brings to the attention of National E-Conveyancing conduct they reasonably believe to be corrupt, illegal or unethical. This also includes deliberate attempts to conceal such conduct.

How to make a Whistleblower Disclosure

Submit the information with your name , or submit the information anonymously, to National E-Conveyancing’s Whistleblower Manager:

Alan Cameron, Chairman of National E-Conveyancing
Address: PO Box R1451, Royal Exchange, NSW 1225, Australia

or alternatively

Sue Thomas, Chair of the Audit & Risk Committee, National E-Conveyancing

Making a Disclosure to the Australian Securities and Investment Commission (ASIC)

If you wish to make a whistleblower disclosure to ASIC rather than to National E-Conveyancing’s Whistleblower Managers, the following conditions apply:

• the disclosure must relate to a breach of the Corporations Act or the ASIC Act
• the whistleblower cannot remain anonymous

Further information is available on the ASIC website.

Note: before you make a disclosure you should read the information outlined below:

Protection for Whistleblowers: 

National E-Conveyancing will take all practicable action to ensure a whistleblower is not disadvantaged by having made a report of misconduct in good faith. This includes protection from:

• Any form of harassment or discrimination;

• Current or future bias; and

• Dismissal or demotion if they are an employee.

A Whistleblower Protection Officer will be appointed to look after the whistleblower's interests. Where a whistleblower believes that they have been victimised, disadvantaged or discriminated against, they have a right of review by the Whistleblower Manager. Note: National E-Conveyancing has no power to offer any person immunity against criminal prosecution. 

Our Whistleblower Process

When a whistleblower disclosure is received by National E-Conveyancing’s Whistleblower Manager, they will:

• Appoint an appropriate person to look after the welfare of the whistleblower ("Whistleblower Protection Officer");
• Appoint an appropriate person from either inside or outside of National E-Conveyancing to investigate the allegations in the disclosure;
• Ensure the investigation is conducted in a fair and timely manner and confidentiality is maintained;
• Ensure there are no reprisals, harassment, discrimination, or victimisation of the whistleblower ;
• Ensure that all practicable steps are taken to protect the identity of the whistleblower where the whistleblower has sought anonymity;
• Advise the Board of the whistleblower disclosure but exercising discretion in revealing the whistleblower's identity and the level of detail where it may compromise the investigation.
• Involve and notify external parties, such as police or other agency, where appropriate;
• Ensure remedial action is taken, including disciplinary action, where appropriate; and
• Ensure the whistleblower is provided with information on the outcome of the investigation where reasonably practicable.

What you need to disclose:

Before making a disclosure through our whistleblower program you must have first satisfied yourself that there is reasonable evidence to justify your concerns. The more evidence you can provide the greater our ability to investigate. You should be able to provide information on all or most of the following:

(i) what/how you believe the misconduct has occurred; and
(ii) at least some of the people involved in the alleged misconduct; and
(iii) when the alleged conduct occurred.


When making a whistleblower report you can remain completely anonymous, although you should be aware that this may preclude our ability to properly investigate the matter and prevent us being able to provide feedback to you with respect to the outcome of our investigation. 
Alternatively you can provide your name and contact details to our Whistleblower Manager and request that your details be kept confidential. Where a whistleblower requests anonymity, National E-Conveyancing will, as far as reasonably possible, protect the person's identity unless they are legally required to disclose it.
Information received from a whistleblower will be held in the strictest confidence and will only be disclosed to a person not connected with the investigation if:

• The whistleblower has been consulted and consents in writing to the disclosure; or
• National E-Conveyancing is legally required to do so.

All files created with respect to a whistleblower disclosure and investigation will be kept securely.
The whistleblower will be advised if matters change in a way that affects National E-Conveyancing's ability to protect the person's identity. National E-Conveyancing will give the person as much warning as reasonably possible if it appears likely that the whistleblower's identity will become known. 

False or Malicious Disclosures

Where it is shown that a person purporting to be a whistleblower has made a false and/or malicious report, then that conduct itself is considered to be a serious matter and render the person concerned liable for legal action, or if they are an employee, then to disciplinary action.